Voicemail systems.
Voice mail and Automated attendant systems are available for almost every system on the market. These basically fall into three categories.
Bolt On
These units are available in varying port capacities and memory size and can be integrated with almost any system. They communicate via DTMF codes sent and received by your telephone system, they are a very cost effective and reliable solution for main stream use.
The amount of ports required is dependant on the amount of users, lines and call traffic. We can recommend the best scenario for your application.
PC Based
This type of solution provides greater capacity and also offers greater flexibility for customization. Our current package will provide us with the flexibility to bespoke a tailored solution for your exact requirements. These communicate with your telephone system via the ISDN So ports.
These systems are more suited for heavy call traffic and dedicated front end solutions.
Integrated
These solutions are either embedded into the telephone systems software architecture, or are in the form of a card or add on module such as the Panasonic TVM series. Cost effective and reliable these solutions are provided for each system by their respective manufactures.
Oak Voxbox 2, 4 & 8 port
Many organisations now regard voice processing as an important, or even vital management tool. Until recently however, the purchasing of a voice processing system could be as expensive as the telephone system itself. This has been due to the expense of PC based systems, incorporating PC hardware and companion/expensive voice processing cards
Automated attendant (automatic operation)
Multi-lingual greetings
Local or remote programming/pre-programming
Day mode
Night mode
Holiday mode
Transfer to operator by default
Fax retrieval
Dial by name
Password protection
Directory listings
Performance statistics
Voicemail with up to 128 mailboxes
Voxtron
TeleButler is a graphical development environment to create CT applications without programming.TeleButler is your perfect receptionist treating all incoming calls fast, friendly, efficiently and more over: 24 hours a day … 7 days a week.
Automated Attendant
Powerful Voice Mail
Fax on Demand
Interactive Voice Response
Database access through ODBC (Open Database Connectivity)
Voice to e-mail
TeleButler welcomes your callers, in different languages, let them choose between different options in a menu, transfers to employees, registers voice mail messages, sends faxes and builds applications in which data from external databases can be used.By linking TeleButler to a database, you can process orders, give pricing information, update customer information etc…
Personal IVR becomes a reality!
Graphical User Interface (GUI).
TeleButler has the world's most user-friendly GUI to build Computer Telephony applications.Our award winning GUI with 11 powerful icons enables you to build sophisticated incoming call flows in no time.With these "click and drop" icons you create the call flow in a worksheet: this flow represents what you want your callers to hear and which options you want to offer them.You design your call flow just by drawing it! Simply by clicking and dropping the icons in your worksheet. Projects that are more complex can conveniently be arranged over multiple sheets. Like in MS Excel, you can add, delete and rename sheets.