









CTI Quick guide
CTI Computer Telephony Integration
The linking of client PCs with their telephones for screen based applications, basic applications
would include the adapting of Microsoft Outlook to call customers directly from your contacts page
additionally in bound calls (if matched with contacts will "POP" contact details upon number presentation.
1st Party TAPI applications
Example
A client PC is connected to the telephone handset VIA a standard USB lead providing the link
3rd Party TAPI applications
Example
The client PC collects its information Via the server on the local area network which in turn is connected to
the telephone system by means of a LAN connection or serial connection.
Nearly all modern systems will provide some sort of TAPI interface and depending on what you want your
application to achieve and the complexity of the application will have a large bearing on the price especially
if bespoke customization is required.
Please talk to us about your requirements and we can find the product best suited to your needs.
Dect handsets and Dect solutions
PeachETS can offer a wide range of Dect solutions for your company.
From a simple stand alone dect telephone to a complete mobility solution and IP dect.
Full dect mobility solutions often require a site survey prior to formal quotation, we can provide estimates from building specs but may be subject to change at time of install, this is dependent on
area to be covered, simultaneous open speech paths & physical construction of building.
Please call for free impartial advise.
Talk to us about environmentally friendly solutions, Fax servers, Fax to E-Mail etc
Fax Machines and Fax servers
Whatever your requirements, Peachcomms will find you the right fax solution.
You find the fax you want, and we will try and source it cheaper, Or if can not find what your looking for, give us the spec and we can recommend the machines that right for you.
Ink Film Fax, Fax Printers, Bubble jet Fax, Fax Printer Copiers
Laser Fax, Heavy duty units
Public Address
Below is a small range of products we install for customers, either integrated with their telephone system or stand alone. We can also cater for very large multi zone systems. Please call for free quotation or more details.
Un-interruptible Power supplies
Below are two units we most commonly install with our phone systems to provide a minimal back up in case of small power outs and also to provide protection against spikes and surges.
For larger applications we can specify a system for you.
Video and Call conferencing
Peachcomms can provide both off the shelf and bespoke conferencing solutions to meet your business needs.
Using major brands such as Polycom and Konftel will give you reassurance of brand quality and reliability whilst utilizing the latest technology available.